Our journey

Where we've come from and what we're made of.

Our journey began with one question: Why should customers have to compromise and buy a general one-stop-shop, or a number of different specialists to meet all their travel and event needs?

We knew business travel could be made to be simpler and smarter. This is how we've achieved it:


Over £500m turnover
850 people

Winner of Conference and Incentive Travel Award for Energy and Utilities Event of the Year.


All companies are branded as Capita Travel and Events, creating one powerfully unique business and one simple answer.


4th largest TMC in the UK

Capita Travel and Events Limited is formed, legally replacing Capita Business Travel.

In the same year, Capita Travel and Events became members of the GSM Global Network, strengthening the companies global capabilities.


Capita plc acquires Expotel Group Limited with subsidiaries including Venues Event Management, creating the UK's largest travel and events management company.


£355m turnover
6th largest TMC in the UK
485 people

Expotel Group acquires specialist conference and event management services agency - Venues Event Management.

Capita plc acquires hotel, meeting and events specialist BSI in December 2010.


£120m turnover
8th largest TMC in the UK
300 people

Capita plc acquires rail specialist and Evolvi rail technology provider Harry Weeks to further enhance their business travel proposition.

Lonsdale Travel rebrands as Capita Business Travel.


Capita plc acquires travel management company Lonsdale Travel in 2005.


Venues Event Management founded, set up to book corporate hotel accommodation before growing to an events organisation with over 100 employees.


Booking Services International (BSI) founded as a hotel reservations agency, later providing venue finding, meetings and events.


Londsdale Travel was founded in Derby as a travel management agency for businesses.


Expotel was founded as a hotel reservations agency, with booking desks at London Heathrow and on Regent Street, London.